Support
Dedicated server and cloud server customers:
Please login to the Support System or contact the dedicated support personnel assigned to you
For technical support:Please login to the Support System or contact the dedicated support personnel assigned to you
Please send email to the Hosting Support Team
All regular support requests will generally be handled within 4 hours during official working hours (10am to 6pm, Monday through Friday)
For billing related queries:
Please send email to the Billing Team
For renewal related queries:
Please send email to the Renewal Team
During emergencies:
Call our technical support helpdesk at 080-26724324 (10am to 6pm, Monday through Friday)